Service Delivery 

  • Electronic Services: All our services are provided online via email, zoom or the Powerhaus app. 

Administration

  • Certification. Certification with any standards is not provided or implied.  This service is advice only.
  • Missed Meetings: A $60 fee applies if a scheduled meeting is missed and rescheduled.
  • Additional Services: Where work outside of the fee proposal is sought, an another agreement will need to be established. 

Powerhaus App 

  • Access: Access is granted primarily to the designer or building professional. The onus lies with this individual should access be sought by another party.
  • Hosting: Hosting spans 3 months initially, extendable to 6 months on request, additional charges may apply. Long term hosting is not guaranteed  or implied, however can be arranged subject to costs.

Invoicing & Payment Terms

  • Invoicing: Invoicing occurs once the fee proposal has been accepted.  Payment is required before delivery of services.
  • Due Date: Payments are due within 7 days of invoicing, unless otherwise agreed in writing.
  • Service Withholding: We reserve the right to withhold services for outstanding payments.
  • Appreciation: Prompt payment is appreciated and essential for efficient service delivery. Contact us for any questions or clarifications.

Legal

  • Limitation of Liability: Powerhaus Engineering shall not be liable for any damage suffered by The Client resulting from the use of provided materials in the requested service. The Client shall indemnify Powerhaus Engineering against any third party claims arising from employment of materials in the requested service. After the expiration of one (1) Calendar Year from the date of receipt of the final invoice by The Client, Powerhaus Engineering shall be discharged from all liability regarding the requested services described in the Scope of Proposed Work.
  • Fee Proposal: Valid for 14 days from the date of issue, Powerhaus Engineering reserves the right to make amendments after this date. The proposal relies on information provided by the client and may be subject to variations if the information varies at any stage.
  • Information; Powerhaus Engineering relies on the information provided by client and will deliver services based on this information. The client is liable if any issues or subsequent cost arise from this information changing.